· Personal and team queues

· Business rules – assigning customers to agents based on workload, priorities, or more advanced logic

· Check-in via kiosk and printed tickets, or via mobile

· Digital ticket allows customers to follow the line, quit waiting and return to the queue, and get called for service

· Managing service processes consisting of multiple steps

· Integration with Zoom and Teams for instant switching from queuing to a video call

· Integration with Cubu appointment scheduling and digital signage

· Reports analyzing traffic and wait times, efficiency and more

 

And, Cubu has many more features and options, making it one of the most advanced solutions on the market. To find out more: