top of page
circles.png

Cubu Queue Management

Customer & business connect even in queue

Kiosk.png
mobile digital ticket.png
Agent Queue screen.png

Why choose Cubu queue management

true omnichannel.png

True Omnichannel

Manage lines for both on-site and digital meetings

Smart routing red .png

Smart Routing

Skill-based, topic-based or customer-based

Flexible Check in.png

Flexible Check-in

With a kiosk, receptionist, or mobile phone

Cubu queue management provides:

  • Personal and team queues

  • Business rules – assigning customers to agents based on workload, priorities, or more advanced logic

  • Check-in via kiosk and printed tickets, or via mobile

  • Digital ticket allows customers to follow the line, quit waiting and return to the queue, and get called for service

  • Managing service processes consisting of multiple steps

  • Integration with Zoom and Teams for instant switching from queuing to a video call

  • Integration with Cubu appointment scheduling and digital signage

  • Reports analyzing traffic and wait times, efficiency and more

 

And, Cubu has many more features and options, making it one of the most advanced solutions on the market. To find out more:

bottom of page