Cubu video call manager provides:

• Schedule video appointments between customers and agents

• Book appointments for individual agents or teams

• Agents can multitask, handling both video and in-person meetings

• Route video call to agents based on agent skills, workload, priorities, or more advanced logic

• Mobile application lets customers check-in, queue, quit waiting and return to the queue, and get called for service

• Integration with Zoom and Teams for instant switching from queuing to a video call

• Multi-step processes support switching between video, in-person, and other digital channels

• Reports analyzing traffic and wait times, efficiency and more

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And, Cubu has many more features and options, making it one of the most advanced solutions on the market. To find out more: