Why choose cubu
Physical and digital
Simple and Smart
Codeless automation of business processes
All-in-one Scheduling, real-time customer flow, and more
What cubu provides
Let your customers book their service appointments, whether in-person or over video or other digital channels. Setup agent calendar availability, manage different appointment types, and more.
Customer Flow Management
Manage the customer flow for both scheduled and unscheduled visits. Streamline the queuing and routing process, optimize agent load-balancing, monitor performance on a live dashboard, and more.
Customer Interaction Management
Connect to your customers via digital signage, e-tickets, text messages and other digital communication channels.
Use simple "If-Then" rules to automate the customer journey and related tasks. Effortlessly adapt service processes to changing business needs.
cubu is (still) free!
That's right. We're now running cubu as a free beta program, which means you could join, enjoy cubu for free including any upcoming upgrades and improvements, and keep benefiting from special terms and conditions even after cubu becomes fully commercial.
cubu is a new product, by one of the most experienced
teams in the field
Q-nomy, the team behind cubu, has pioneered omnichannel customer journey management. Since 2002, Q-nomy has offered a unique software package integrating appointment scheduling, customer flow management, business process management, and customer interactions management, orchestrated to deliver that optimal customer experience. Q-nomy has over 1,000 installations on five continents in healthcare, retail, telecom, finance, education, and government organizations.
cubu is delivering a simpler, more agile, 100% SaaS offering – packing the power and innovation of
Q-nomy, and the experience accumulated in countless projects deployed around the world.
cubu manages the service process from start to finish, as its rule engine routes the customer and directs communications. cubu gathers and sorts cases from multiple channels for agents to handle using an intuitive UI. The result is better customer experience and greater efficiency.